FAQ

Frequently Asked Questions about Truly Cloud Private Cloud Services.

Why can I only have a maximum of 4 public IP's?

We get many requests for /24 blocks for people to run mail servers. This is against our terms, but as a precaution, having up to four public IPs normally is sufficient for most clients. However, you can request more via a ticket.

Do I get full access to CloudStack?

Yes, you will gain access to CloudStack to utilise its direct functionality. Our control panel will allow you to manage normal requirements such as console, but if you are looking for custom networking etc, CloudStack is the place.

What are the most resources I can assign to a single VM?

Currently, we can support up to 16 vCPU, 360GB RAM and 40TB NVMe SAN space

Can I upload my our appliance?

Most definitely, yes, you can. We have created a few to choose from; however, you're more than welcome to upload your own.

Do you license the Windows server?

Yes, when you purchase the VPS, you must select it to come with the Windows License.

Do you license the MSSQL?

Yes, we license MSSQL for you. Once you have selected the version and core count, you will have access to the ISO from our downloads.

Do you support VPC?

Yes, support the deployment of VPC. This is not for simple deployment, though.

Do you support VNF?

Yes, support the deployment of VNF. Currently we have a PFsense appliance ready to go.


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